Terms of Sale
Article 1 – General
The present general terms and conditions of sale of the company Nation of street define the rights and obligations of the parties within the framework of the sale of products by Nation of street to the clients of the Nation of street Site.
The Member declares that he or she has read them and accepts the rights and obligations relating thereto.
Any order made on the services is governed by the present conditions.
Article 2 – Terms of order and prices
You have the possibility to order via https://www.nationofstreet.com
The customer guarantees that he is fully entitled to use his payment card or PayPal account for the payment of his order.
By clicking on the “Order” button during the ordering process, and after having checked in his “Shopping Cart” the contents of the order, the customer declares that he accepts the present General Terms and Conditions of Sale.
After confirming the content of his order, the customer will validate it definitively by payment. The order will be final only after payment of the corresponding price. Nation of street will confirm the order, then its dispatch by Email.
The price indicated for each product is inclusive of tax (all taxes included) and the shipping costs will be indicated before the final validation of the order.
Article 3 – Availability of products
Our articles are delivered within 3 to 9 days for deliveries in Europe.
You have the possibility to make a pre-order for products that are no longer in stock, which does not commit us to anything, you will be notified by Email as soon as the product is available again.
Article 4 – Right of retraction
If you are not completely satisfied with the product(s) purchased, you have 15 days from the date of receipt of your package to cancel your order and return it to us. It goes without saying that any item worn will not be refunded under any circumstances. Any claim made after this period will be rejected without possibility of appeal.
For that you must imperatively :
– Inform us of your decision by contacting the customer service email@example.com the day of the reception of the parcel.
– Return at your expense the new items in the original packaging, intact, accompanied by all accessories to the following address :
Nation of street
72 rue Rene Alazar
The refund of the item will be made within 15 days.
Article 5 – Payment
Payment for purchases can be made by credit card via Stripe or PayPal.
The payment cards accepted to date are : CB, Visa, MasterCard.
The order will be considered effective after confirmation of the agreement of the bank payment centers.
The entire payment phase is carried out between you and Stripe or Paypal. During the phase of payment by credit card, you temporarily leave our site.
This is the guarantee that Nation of street will never know your card number, and that the payment organization will not be able to know anything about the details of your purchases since only the total amount and the order number are transmitted to it.
Payment can also be made by bank transfer, in which case your order will be reserved for three days to allow you to send us the transfer. You will receive by email the details of our bank (RIB), once the provisions on our account your order will be confirmed.
Article 6 – Delivery
Orders are prepared upon receipt of payment and are delivered to the address indicated by the customer.
In case of absence at the time of presentation of your package, a delivery notice will allow you to collect it at the post office counter or in a relay point.
Shipping costs are applied according to your place of residence and the weight of your items.
The quality of the packaging makes it very unlikely that a package will deteriorate. If this was the case, you can refuse it: the Post Office will return the damaged package to us and we will send you a new identical package.
When shipping an order, Nation of street warns that an original invoice including delivery costs and VAT is available online on the Website in the “My Account” section.
In case of late delivery, the customer can contact the customer service of Nation of street by writing to firstname.lastname@example.org.
Article 7 – Guarantees
Legal warranty (1641 and following of the civil code)
7.1 Nation of Street undertakes either to reimburse the customer for the price of the product, or to exchange the customer’s product for a product of equivalent quality and price according to the available stocks in case of delivery of a non-compliant product (article 4 above) and in case of delivery of a product revealing a hidden defect.
For any request of this type, the customer must contact the customer service by Email at email@example.com.
These provisions are not exclusive of the right of withdrawal defined in Article 4 above.
7.2 – For all our custom-made products, the right of withdrawal cannot apply, in accordance with the provisions of Article L 121-20 of the Consumer Code as amended by Order No. 2001-741 of 23 August 2001, which stipulates that the withdrawal period is seven (7) days, and withdrawal is notably excluded (Article 121-20.2 3rd paragraph) for contracts for the supply of goods that are clearly personalized or made to the consumer’s specifications, i.e. in particular for custom-made and non-standard measuring items. Thus no withdrawal period will be granted for custom-made items (specific sizes…), all non-standard items and items with specific additions or modifications.
Article L211-4 French Consumer Code
The seller is obliged to deliver goods in conformity with the contract and is liable for any defects of conformity existing at the time of delivery. He shall also be liable for defects of conformity resulting from packaging, assembly instructions or installation when the latter was made at his expense by the contract or was carried out under his responsibility.
Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this Ordinance shall apply to contracts concluded after its entry into force.
Article L211-5 Consumer Code
To be in conformity with the contract, the goods must :
1° – Be fit for the use usually expected of a similar good and, where applicable :
– correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model.
– present the qualities that a buyer can legitimately expect taking into account public statements made by the seller, the producer or his representative, particularly in advertising or labelling.
2° – Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter.
Note: Order 2005-136 2005-02-17 art. 5: The provisions of this Order apply to contracts concluded after its entry into force.
Article L211-12 Consumer Code
The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods.
Article 1641 French Civil Code
The seller is bound by the warranty on account of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish this use so much that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.
Article 1648 paragraph 1 Civil Code
The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
Article 8 – Modification of the general conditions of sale
Nation of Street reserves the right to amend these General Terms and Conditions.
Article 9 – Personal data
Nation of Street only collects the data necessary for the proper processing of customer orders.
All this information is not transferred to third parties:
– The information that you give when filling in different forms (subscription to the newsletter, registration of your online purchase, placing an order, making contact).
– Information concerning your equipment (IP address, operating system, your type of browser…).
All the data collected allows us to make you benefit from special offers and to inform you constantly about changes and improvements to our offers and services.
In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose any personal data concerning you. If you do not wish your details to be used for any other purpose, you must let us know by mail (or by e-mail) by indicating your full name, first name, email and full address.
Article 10. Miscellaneous
In the event that any of the terms of the General Terms and Conditions of Sale is considered illegal or unenforceable by a court decision, the other provisions will remain in force.
Pursuant to Articles 1316 and following of the Civil Code and, where applicable, Article L.110-3 of the French Commercial Code, the information provided by the Website shall be deemed authentic between the parties.
Article 11. Law – Litigation
The present General Terms and Conditions of Sale in the French language will be executed and interpreted in accordance with French law.
In the event of a dispute, the customer will first contact Nation of street to obtain an amicable solution.
Failing this, the French courts will be competent.